I’ll cut right to it before I start my rambling.
Without hesitation, I give this facility & their staff a 10/10.
The Snuggery was HIGHLY recommended to me, by a couple who frequently used this establishment for doggy daycare. My friends repeatedly claimed, their young German Shepherd, was a changed dog (less behavioral issues & WAY more manners) after just a few visits. Although I was told repeatedly, how AmAzInG this place is, I still hesitated to send Winter-The-Meanie-Poo (my new-to-me one-year-old rescue puppy I adopted two months ago, who has very little manners, no obvious prior training, incredible lack of social skills, abundance of attachment issues, an obvious past of abuse & tendency to be fearful/reactive/aggressive) … because I am a total worry-wart-helicopter-dog-Mom. But lemme tell yah, puppy behavior, living in an apartment & the frigid cold don’t mix well - so today I had enough of her chaos & off we went to check this place out.
I was immediately (and genuinely) greeted by the sweetest receptionist, the facility appeared clean, organized & didn't smell like a stale pee pad. It’s safe to say, we started off pretty solid. I began expressing my (one million) Dog Mom fears. My concerns span across considerations for Winter, as an individual, as well as the staff that would be handling her. The receptionist patiently listened, reassured me & introduced another staff member, (who was also incredibly patient & empathetic) who then additionally reinforced their capabilities in caring for my most precious possession.
Fast forward to pick up. Again, I was immediately warmly greeted when I arrived, even though I was not the only customer being helped. When it was my turn, she stood up with a huge smile & happily informed me, what a perfect angel my girl had been. She then went to the back, (which is visible through a window in the waiting area) where I could easily see her slip the leash over Winter’s head. Shockingly - without a struggle. The positive relationship between the two was obvious & there was absolutely no sign of stress!
Blah blah blah - I’m totally rambling. If you made it this far, I appreciate your commitment to my long winded review. Bottom line, take your dogs HERE! Winter is home, happy & EXHAUSTED - just as I had hoped! I truly can’t say enough positive words to describe our experience today. I am SO happy I listened to my friends and chose The Snuggery. We will most certainly be frequent flyers & we hope you will be too!